| Graham Harvey is a
Professional Speaker, Marketing Futurist and the bestselling
author of 'Seducing
the Vigilante Customer -101 winning strategies to
attract and retain happy customers and healthy profits'.
He is considered one
of Australasia's
most experienced and respected authorities on Customer Relationship
Management and
Marketing.
Graham holds a Bachelor of
Commerce degree from Curtin University in Perth, Western
Australia with a major in Tourism Management. He is currently completing a
Master of Futures
programme at the Graduate School of Business, Curtin
University.
Born in New Zealand, he spent twelve years in the travel industry
including a time as District Sales Manager for UTA French Airlines and was a
Director of a successful corporate travel agency for a number of years. During this
period, Graham was a member of the National Executive of the New Zealand Export Institute,
before moving to Perth and establishing his own import distribution company.
In 1986 Graham joined Success Motivation Institute and in
1987 won the coveted SMI Australasian Motivator of the Year Award. In 1990 he founded
Quantum Results, a Western Australian based management and marketing consultancy,
providing consulting, speaking, training and facilitation services in the areas of
strategic visioning, customer service, relationship marketing,
business innovation and work/life balance. Since then he has worked with
a multitude of
companies and organisations throughout the Asia Pacific region helping them grow their business by achieving greater clarity
of future, building high performance work teams and developing
innovative customer relationship management and marketing
strategies.
With a passion for researching global business trends and
an ability to make the complex simple, Graham is a dynamic speaker who
challenges, empowers and inspires individuals and
organisations to create, build and grow futures of greatness
through vision, innovation and service.
He has three children, is an avid reader, loves learning,
and enjoys all sport, having played representative hockey, basketball, and achieved a New
Zealand national yachting title.
Graham is an Accredited
Professional Speaker of the National Speaker's Association
of Australia, a Past President of the Western Australian
Chapter and winner of the 1999 Western Australian
Professional Speaker of the Year Award for
speaking excellence and service to the speaking industry.
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Graham
Harvey
|
PO
Box 450
South Perth
Western Australia 6951
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Phone:
Fax:
Mobile: |
(61-8)
9332 9955
(61-8) 9332 0955
0403 262 988 |
Email:
|
graham@grahamharvey.com |
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