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- Sense
of purpose.
Knowing why you get out of bed
in the morning is perhaps the
number one key to living a happy
and rewarding life. Research
conducted by Scrully Blotnik
followed 1500 people for 20
years. 83% of the sample (group
A) had embarked on a career for
the reason of making money now
in order to do what they wanted
later. The balance (group B)
chose their career based on what
they wanted to do now and would
worry about the money later. At
the end of 20 years, 101 had
become millionaires. Of all the
millionaires, all but one were
from group B, the group that had
chosen to pursue what they
loved! What’s your passion and
purpose?
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Clarity
of vision.
At the crossroads in Alice in
Wonderland, Alice asks the
Cheshire Puss which way she
ought to go. "That depends
a good deal on where you want to
get to," said the cat. ‘I
don’t much care where –
" said Alice. ‘Then it
doesn’t matter which way you
go," replied the cat. If
you don’t know where you are
going, then it is impossible to
work out how to get there. In
1961, President John F. Kennedy
enrolled the American people
into a vision of ‘sending a
man to the moon and back’ by
the end of the decade. The
question is ‘did America know
how to do that in 1961?’ The
answer is no, however because
the vision was so clear and
compelling, the ‘how to’ was
found. When you get clear as to
where you are going, the ‘how
to’ will almost take care of
itself. Most people abandon
their dreams because the ‘how
to’ is not instantly apparent.
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Ability
to enroll others.
"Great leaders create a
vision; articulate that vision;
passionately own that vision;
and relentlessly drive it to
completion." So says Jack
Welch, the soon to retire CEO of
General Electric. People will
follow you because they want
what you’ve got. In the
absence of their own clarity of
future, they will latch on to
your purpose and direction.
People deep down all want
direction in their lives. Great
leaders help give them that
direction. If you want to know
how good a leader you are, take
a moment to look over your
shoulder and see how many are
following.
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Goal
directed.
Can you imagine going to a
professional basketball match
and the confusion that would
arise if someone forgot to put
the goals up? What would the
teams have to shoot at? Further
imagine the disappointment that
would occur if at the end of the
game, someone had forgotten to
keep score. Successful people
through the ages have all known
one thing, the importance of
having clear goals in all twelve
areas of their life. Clear goals
happen by choice. What have you
chosen to aim for in life?
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Focused.
Confucius say, "man who
chase two rabbits, catch
none." Every four years at
the Olympic games we see the
very best athletes competing in
a variety of events. How many of
those athletes compete in more
than one event? Practically
zero. The only ones who do,
compete in events like the 100
and 200 metres, events that are
very similar. What we don’t
see is an athlete competing in
swimming one day, javelin the
next followed by horse riding on
day three. Yet how often do we
see individuals endeavouring to
be involved in a range of varied
and diverse activities? Take the
lead form Olympic athletes and
get focused. In this rapidly
changing world, you may have to
be a ‘jack of all trades’
but you can only afford to be a
‘master of ONE!’
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Organised.
The old saying ‘plan your work
and work your plan’ is as
relevant today as it ever was.
In fact, as the world continues
to become asset rich and time
poor, getting organised is
perhaps the quickest way to
extract more out of every day.
Planning however takes time. It
is important to schedule a time,
either at the beginning of the
day, or last thing the night
before, to sit down and prepare
a ‘do list’. With out some
order in your day, you will
bounce from one task to another
ending up tired and dissatisfied
with your results.
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Disciplined.
Whilst most people associate
discipline with some form of
punishment, let me share a
definition of discipline which
may help to dissipate present
beliefs. Discipline is quite
simply "doing what needs to
be done at the time that it
needs to be done." That’s
it! Not painful at all. Some
years ago, a seminar participant
shared with the group how her
life had changed the day that
she determined that ‘never
again, under any circumstances,
would she ever go to bed without
doing the dishes.’ As she
said, sometimes at 3am on a
Sunday morning after a raging
dinner party and three bottles
of ‘red’, doing the dishes
is not one’s greatest desire
in life, however she stuck with
it and has found many spin off
benefits through having more
discipline in her life.
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Keeping
good records.
If Wal-Mart, the world’s
largest employer with over 1
million employees and turnover
in excess of $150 billion per
annum can do a full set of
financials every hour, then what’s
your excuse. The demise of many
a great business has been caused
by poor record keeping. When
lost in the bush, but equipped
with map and compass, what else
to you need to get ‘unlost’?
You need to know where you are
on the map. Otherwise the map is
useless. As it is with personal
and business ‘maps’. If you
don’t know where you are, the
best plans in the world are of
little use. Keeping up to date
and accurate records is the
easiest way of constantly
knowing where you are.
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Ambitious,
desire to achieve. At
the end of the day, you have to
want to do something in order to
do it well. If your heart is not
in something, it will always be
a struggle. What’s you
ambition? What will your
tombstone read? "Here lies
John or Mary, they died sailing
around the world single handed
in a ten foot boat at the age of
95." Or "Here lies
John or Mary, they worked as a
clerk for the same company for
forty-five years." The
choice is yours.
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Competitive.
Competition does not have to be
a zero sum game. Winning does
not have to be at the expense of
something or someone else. The
Japanese have primarily been
successful by competing against
themselves. Their principle of
Kaizen is about ‘constant and
never ending improvement’
Their competitive attitude is,
that just because something is
perfect today, it doesn’t mean
that it can’t be better
tomorrow. Competition is about
striving to be your best. To
make your product or service the
best there is the market.
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Enthusiastic.
Greek
in origin, the root of the word
means ‘the god within’.
Enthusiasm is about being
intensely interested in
something. Enlivening your
spirit is the easiest way to be
enthusiastic. Again, if your
heart or spirit is not in what
you are doing, it’s impossible
to be enthusiastic. Tap into
your passion and your enthusiasm
will flow.
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Optimistic.
"Always look on the bright
side of life…’ goes the song
and what great advice it is. I’m
sure you’ve seen the old ‘glass
half full’ of water exercise.
What do you see? The pessimist
sees a glass that is half-empty,
whilst an optimist sees a glass
that is half full. On closer
examination, we see that the
pessimist is focussing on what
is not there, what has gone,
what has been used. They focus
on the past. Whereas the
optimist is focussing on what is
present, what is left, what
remains to be used. In other
words they focus on the future
and what they have to work with
to make that future the
brightest it can be. By the way,
a realist doesn’t see either.
They just see a glass that’s
twice as big as it needs to be.
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Persistent.
The land where the mighty
Colorado River flows was once
flat, yet now it is home to the
Grand Canyon, one of the deepest
valleys on earth. It’s hard to
realise that this canyon was
caused by water wearing away
rock, yet that is what happened.
The rock gave way to the
persistence of the water. So it
is with most things in life.
Great salespeople will tell you
that persistence more than
anything else is what separates
them from the ‘also-rans’.
Tiger Woods will tell you that
what makes him a great golfer is
that every day, he hits more
golfballs than anyone else does.
Like mighty rivers, successful
people just keep on keeping on.
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Consistent.
One
of the reasons why McDonalds is
so successful is because no
matter where you go in the
world, the quality of their food
is so consistent. A Big Mac in
New York tastes the same in
Moscow, Hong Kong or Sydney. As
such, customers know in advance
what to expect. As a leader of
people, it is important that
your attitude and leadership
style be consistent from day to
day. It is hard for people to
relate to a Jeckle and Hyde
personality. People don’t like
surprises. Being a tyrant one
day and a pushover the next only
creates confusion and chaos.
What ever you choose to be, at
least be consistent. The same
applies to your product or
service.
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Clear
values and ethics. "If
you don’t stand for something,
you’ll fall for
anything." The precursor to
being a great decision-maker is
to have very clear personal
values and ethics. Your values
and ethics underpin all your
behaviour. They are the
principles of how you live your
life. For some people, if I
offered them a hundred dollars
to rip the wings off a live
monarch butterfly, they would
not hesitate. For others, not
even a million dollars would
entice them to violate the
sanctity of life and cause pain
and suffering to another living
creature.
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Decisive.
"Procrastination is my sin,
it causes me such sorrow. I
really must amend my ways, in
fact I’ll start
tomorrow." In my opinion,
indecision is the number one
cause of stress in modern times.
Because people now have so many
choices before them, deciding
what to be, what to do, and what
to have is not the simple
exercise it once was. Henry Ford
knew the difficulty people have
in making decisions, which is
why he said you could have any
colour of Ford Automobile you
want, so long as it was black.
Having made a decision, you can
nearly always change it.
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Honest.
Honesty is exactly the same as
pregnancy. It’s impossible to
be a little bit pregnant. You
either are or you aren’t. You’re
either honest or you’re not.
Sometimes people delude
themselves by giving themselves
permission to tell ‘white lies’.
Business managers who tell
receptionists "if so and so
calls, tell them I am not
in", are creating a culture
where telling lies is okay. The
most important aspect of honesty
is self-honesty. It may be
possible to deceive others and
con the world, but at the end of
the day you cannot fool yourself.
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Trustworthy.
Trust
is a value that is rather hard
to define; however we all know
when it exists and we know when
it is missing. Trust is that
intangible ‘knowing’ if
someone can be relied upon. Can
they be trusted to do what they
said they will do? In any
relationship, can all parties be
trusted to abide by the rules
agreed to and commitments made?
Trust is something that can take
years to create, yet can be
destroyed in an instant.
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Punctuality.
Being
on time is a contract that you
make between others and
yourself. Not honouring that
contract shows disrespect for
other people and ‘steals’
their time. Being on time is one
of the simplest ways of showing
others that you care. People who
are always late, are always
late. Sounds like a statement of
the obvious, but they are late
in everything they do. They pay
their bills late, servicing
their car is always overdue, and
their bank accounts are never
reconciled etc.etc. They also
miss the boat when presented
with new opportunities. They are
buying shares when others are
selling. They get a hot tip and
act on it when the opportunity
has passed. As Buddha said,
"how you do one thing is
how you do everything."
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High
personal standards.
Leaders know that when you boil
leadership down to its most
basic components, words are
meaningless. Leaders know that
people will follow based on what
they see, not on what they hear.
Having high personal standards
across all aspects of your life
is fundamental to achieving a
happy and rewarding life.
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High
self esteem. The
best definition I have ever
heard for self-esteem is ‘I
matter’. This is not some
egotistical or conceited point
of view that puts you ahead of
others, but rather it emphasises
that what ever is going on in
your life, you are an important
part of the equation. When
airlines go through their
emergency procedures at the
beginning of every flight, they
say, "if rapid
pressurisation of the cabin
should occur, oxygen masks will
drop from the bulkhead above.
For those of you travelling with
small children, please attend to
yourself first." This is an
obvious example of needing to
put yourself in a position of
strength in order to be of
service to others.
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Strong
work ethic.
You’ve probably heard the
saying before, but it’s worth
repeating. ‘The only time
success comes before work, is in
the dictionary.’ Just turning
up and punching the time clock
from 9 ‘til 5 will not work.
Never has, never will. The
universe works on a law of
reciprocity. You get out what
you put in. Eastern religions
call it karma. The quickest way
to receive a smile, is smile.
The quickest way to get a smack
in the mouth is to smack someone
in the mouth. Work hard and the
results will follow. Guaranteed!
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Perpetual
learner.
The amount of information
available to us all is doubling
about every six months. Keeping
up with that deluge of
information is paramount to our
success. It is said that more
changes will occur in the first
decade of this century that in
the last fifty years. If you are
not engaged in some form of
ongoing education, then you are
being left behind. It is
important to realise that the
responsibility for maintaining
the currency of your knowledge
is yours alone. It is not the
responsibility of your employer.
Setting a goal to read at least
one new book a week is a great
place to start.
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Knowledge.
There are three main areas in
which one needs to keep current.
The first is product or service
knowledge. It is important to be
as up to date as possible in all
aspects of the product or
service that you, your business
or profession is involved in.
This includes knowledge of all
competitor products and
services. The second area is
market knowledge. What’s
happening in your market? What
are the current trends
influencing your market? And the
third area is industry
knowledge. What are your
competitors up to? Who are the
movers and the shakers? What
innovative practices are your
competitors implementing? It is
incumbent upon you to keep
abreast of all developments in
all three areas.
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Selling
and negotiating skills.
Nothing happens in this world
unless somebody sells something.
If you are not convinced, take a
look around the room in which
you are reading this article and
try and find something that is
not there as the result of a
sale having been made. Some
people point to themselves or
others. I respectfully suggest
that you are the result of a
very successful sale having been
made. Sales do not always
involve money. Enrolling people
into your vision is not about
money; it’s about you selling
and people buying your ideas.
Having excellent selling and
negotiating skills is paramount
to surviving and thriving in an
ever-increasing competitive
world.
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Convincing
and persuasive. If
you have leadership
responsibilities, getting people
to follow your lead may require
more than just demonstrating the
behaviour you desire in others.
It is likely that you will be
required to convince others of
your point of view. The key to
doing this is to apply the old
sales adage of WIIFM, ‘what’s
in it for me’. One of life’s
great truths is that the
overwhelming majority of people
are motivated out of
self-interest. Sad, but true.
Therefore linking benefits to
emotions is fundamental to your
success in convincing others.
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Good
memory.
Having a great memory starts
with positive self-talk. I
wouldn’t mind a dollar for
every time I have heard someone
say, "I can’t remember
people’s names, I can’t
remember jokes etc.etc."
Life is mostly a self-fulfilling
prophecy, so be careful what you
convince your self of. There are
numerous memory seminars,
workshops, books and tapes that
provide excellent strategies to
develop a good memory. As such
there is no excuse not to have a
good memory.
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Computer
literate.
Basic computer skills are a must
in today’s technological
environment. I know of very few
businesses or households that
are devoid of computers.
Knowledge of word-processing
packages such as Microsoft Word
and spreadsheet programmes like
Excel are essential for survival
in today’s employment
marketplace. Mastering these
programmes and keeping up with
technological advancements is
now a personal responsibility
along side basic language and
numerical skills. I strongly
recommend, if you haven’t
already done so, to enroll in a
‘touch typing’ course. It
will save you hours of
frustration every week. No more
two finger typing.
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Articulate
and well spoken. All
the education in the world will
go down the drain if you are
inarticulate and unable to be
understood. Speaking out loud,
just like any other skill, takes
practice. One of the simplest
and most effective ways of
improving your speaking skills
is to read a book out loud to
yourself for fifteen minutes
every day. What further helps,
is to read a variety of works
including the classics and
poetry. You will probably feel a
little awkward to begin with,
but persist because the benefits
are well worth it.
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Love
people. Not
having an affinity for people is
a sure way to make life a
struggle. Whilst people’s
behaviour may not always be to
your liking, the ability to
separate the individual from
their behaviour is a great skill
to develop. I believe that even
the most obnoxious people have a
good side to them. It is often
by striving to find the good in
others that we can be pleasantly
surprised. Love and respect
people and you’ll be amazed
how they shine. Treat them with
disdain and they will respond
accordingly.
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Friendly.
Having
a warm and friendly disposition
is another one of the keys to
living an enjoyable life.
Getting on with people greatly
reduces the stress of modern
living. As does being surrounded
by good friends. If you want
greater friendship in your life,
then simply be a better friend
to those around you and those
you come in contact with.
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Good
people skills.
Good managers of people are
always in great demand. The
basis for good people skills is
the ability to understand,
communicate and relate to people
on their level. The ability to
understand where it is they are
coming from and knowing what
motivates them.
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Good
communication skills.
As with all other skills, they
are learnt and can only be
developed with practice. Neuro
Linguistic Programming (NLP) is
a science worth learning. It
enables you to appreciate the
differences in the way that
people communicate.
Understanding the various
learning and communication
styles enables you to determine
the difference between what some
one is saying as opposed to what
it is they may mean. A skill
that delivers many benefits.
Dale Carnegie’s classic
"How to win friends and
influence people" is also a
must read for anyone that
manages or interacts with
people.
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Build
rapport easily.
In the development of any
relationship between people,
there is always an initial
period where each person spends
time, albeit mostly
subconsciously, working out who,
what, and where the other person
is coming from. It’s a trust
building exercise. Is this
person really who they say they
are? Do I like them? Can I work
with them? The degree to which
you can establish rapport with
people makes a huge difference
in the subsequent quality of the
relationship. Studying NLP
assists with techniques such as
‘mirroring’ to speed up the
rapport building process.
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Active
listener. Nature
is always a great teacher. At
birth, we were given
communication equipment that
includes two ears, two eyes, one
mouth and one heart. A pretty
good indication as to the ratio
in which they should be used.
Active listening involves
engaging all four listening
devices. Research reveals that
when we communicate with others
face to face, the breakdown of
how we communicate shows that
the words we use count for 7%,
how we use our voice 38%, and
our physiology or body language
a massive 55%. Just listening to
the words means we miss 93% of
the message. The other key to
active listening is to suspend
all judgment about what the
other person is saying until
after they have finished.
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Sincere.
How often has someone greeted or
thanked you and you felt that
their words were completely
hollow. Or, vice versa, the
words of your communication to
another were completely devoid
of any sincerity. So often we
get so busy that when we speak
to others, the words roll out
because we know we should use
them, yet there is no meaning
behind the words we use. If you
say "thank you", mean
thank you. If you say "you’re
welcome", mean it. If you
don’t mean what you say, then
save the oxygen and don’t say
it.
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Empathetic.
The
Lakota Indians have a wonderful
saying that "to truly
understand another, walk a mile
in their moccasins." This
is the only way that we can hope
to see their point of view. To
understand where they are coming
from. We may not agree with
their point of view, but at
least we can see it from their
perspective. Developing empathy
with people enables you to
communicate without judgment,
allowing the other person to
hold a different opinion without
you making them wrong. Being
able to agree to disagree is
highly empowering.
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Genuine
and authentic.
Because others place so many
expectations on us, it’s hard
sometimes to work out whose life
we are actually living. But at
the end of the day, life can
only be fully rewarding when you
are living your life. This
requires not only knowing what
you want, but who you are. ‘Be
yourself" sounds easy, but
will remain difficult until such
time as you decide that pleasing
others is not your number
priority. Being anyone other
than your self is the worst form
of fraud there is.
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Confident.
Parents, teachers, church
leaders and the school yard
bully have all done their part
in undermining the confidence of
most children by the time they
reach puberty. Yet it is
important to realise that there
is not one human being on planet
earth who is superior than any
other. Nor is there anyone who
is inferior. We were all created
equal. We need to see ourselves
as equals. That our place on
earth and what we have to
contribute is no greater or less
than any one else. Realising
this will help give you the
confidence to stand up and be
counted. To be yourself. To
confidently live your life to
the max.
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Well
groomed and presented.
As the saying goes, "you
only get one chance at a first
impression." There is
another saying that says,
"you can’t tell a book by
its cover". Now whilst that
may be true, 95% of people
choose a book based on what the
cover looks like. Publishers
spend more time and money
getting the cover right than
anything else. Employment
agencies place a great deal of
importance on how someone
presents themselves at a job
interview. Some people say,
"I dress this way because
that’s who I am." In my
experience the number one reason
why some people dress slovenly
is laziness.
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Courteous
and well mannered.
This is simply about applying
all the things we learnt at
kindergarten. Saying please and
thank you, putting things back
where you found them, not taking
another person’s property
without first asking their
permission, allowing others to
go before you, etc.etc. Whilst
your investment in being well
mannered costs you nothing, the
return is priceless.
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Service
oriented and helpful.
In business, it is important to
realise that our customers don’t
buy our service or product, they
buy the product of our service
or product. People don’t buy
insurance, they buy peace of
mind; they don’t buy a car,
they buy transportation or
status; they don’t buy
cosmetics, they buy hope. Most
businesses are now in the
service industry. That means
that your customers are coming
to you for help and assistance.
Developing an attitude of
service will make all the
difference in the world to both
you and your customers.
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Solution
focused.
Whilst it is important to
identify a problem in order to
solve it, nothing will happen
until the focus is shifted to
finding the solution. So often,
people are so busy trying to fix
the blame that they never get
around to fixing the problem. As
such they remain part of the
problem itself. The Koran says,
"if you are not part of the
solution, then you are part of
the problem." The only way
to solve any problem is to focus
on finding the solution.
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Intuitive.
Learning to trust your ‘gut
feelings’ is a skill that’s
highly valuable. We can all do
it; it’s simply a question of
getting to know ourselves better
and learning to trust. The
reason why most people don’t
run with their gut feelings is
most often due to their ‘busyness’.
They are so caught up in their
day to day affairs that they
never stop to listen to what
their ‘gut’ is telling them.
Ever wonder why some people
always seem to be in the right
place at the right time? It’s
because they take the time to
stop and listen. So next time
you are faced with a decision to
make, do yourself a real big
favour and stop and listen to
what you ‘feel’ about it.
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Creative
and innovative.
The future demands that we find
different answers. Different
answers can only be found by
having the courage to start
asking different questions.
Tomorrow’s problems will not
be solved with today’s
answers. We need to take time
out to brainstorm new and
creative ways to keep
progressing. I highly recommend
that all businesses take a day
off each quarter to brainstorm
the future. And when new ideas
are put forward, have the
courage to test them because you
will never know if they will
work unless you try.
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Adaptable,
Flexible, Versatile. Next
time you are taking a flight
somewhere, take a look out the
window and watch what happens to
the wing of the aircraft as you
experience some clear air
turbulence. Depending on the
severity of the turbulence, the
ends of the wings will ‘flap’
up and down. Whilst this may be
a little unnerving to some, it
is satisfying to know that if
they didn’t flap or bend, they
would snap off. No one can
predict what turbulence you will
experience tomorrow, so just
like the airplane wing, your
systems, procedures and people
need to be highly flexible to
meet the changes that will
inevitable occur.
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Ability
to embrace change.
Bill Gates in his book ‘Business
at the Speed of thought’,
suggests that more change will
occur in the next decade than
the last 50 years combined. So
if you feel that the pace of
change is already moving too
fast, strap on your seatbelts
for you are in for one hell of a
bumpy ride. Hanging on to the
past is a sure way to guarantee
that you will be left behind.
Whilst technology may be
somewhat daunting to many,
failing to embrace it will not
serve you. Change is the only
constant in universe, so it is
fruitless to try and avoid it.
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Value
time.
Every week, each of us has 168
hours deposited into our time
bank. It is up to us what we do
with it. The bad news however is
that it is 100% perishable.
Unlike other commodities, it can’t
be stored, kept in the freezer
to be used some time in the
future. When an hour passes, it
passes forever. Time therefore
must truly be our most precious
resource. The problem however,
is that because it comes free,
we tend not to place any great
value on it. Value time as
though your life depends on it,
because it does. When you run
out of time, life is over.
-
Sense
of urgency.
Because there is not an
unlimited supply of tomorrows,
it is important to maximise the
use of every moment of time.
Stop putting your dreams on hold
for another day. Don’t delay
in phoning that friend that you
haven’t spoken to for six
months. Doing those things
today, instead of putting them
off until tomorrow, creates an
empty tomorrow to fill up with
lots of unexplored
opportunities. As Helen Keller
said, "life is either an
exciting adventure, or
nothing."
-
Live
in the moment. Wherever
you are BE THERE! If you are in
the back yard playing ball with
your kids, then be there 100%.
If you are physically present,
yet your mind is still back at
the office, do you and your kids
a favour and go back to the
office and deal with whatever is
occupying you. Whatever you are
doing, put your total focus into
the task at hand. The only
moment in time that you have
control over is NOW!
-
Ability
to see the future. Whilst
living in the moment is
paramount, so is keeping an eye
on the future. The Lakota again
have a great saying; ‘keep one
eye on the trail and one eye on
the horizon.’ Today is the
tomorrow our dreams and actions
determined yesterday. What you
are doing now will determine
where you will be tomorrow. So
the question to ask is, how will
today’s actions impact on
tomorrow’s results? Is what I
am doing today helping to build
the future that I desire for
myself and my family? If not,
why are you doing it?
-
Enjoy
life, have fun. Why
be miserable, you’re not going
to get out of life alive anyway,
so you might as well enjoy
yourself whilst you are here. I
truly believe that this is the
holiday planet and that the
number one responsibility in
being here is to enjoy yourself.
If you are not enjoying what you
are doing, then why, pray tell,
are you doing it. If you don’t
love your job and look forward
to it every day, quit. If your
relationship isn’t working and
you have honestly done
everything in your power to
correct the situation, leave.
You weren’t born to be
miserable.
-
Sense
of humour.
How often to we look back and
laugh about something that
seemed oh so disastrous at the
time. I am reminded of the
comments made by Michael Collins
who was the astronaut who stayed
onboard the Apollo spacecraft
whilst Neil Armstrong walked
upon the moon. In the loneliness
of space, he looked back to
earth and had a revelation that
all the problems of everyone on
planet earth were wrapped up in
this speck in the distance. So
if you intend to laugh about
your problems some time in the
future, why not bring the future
forward and laugh about them
now. As Norman Cousins said in
his classic book ‘laughter
truly is the best medicine.’
-
Laugh
at oneself. Why
do birds fly? Because they take
themselves lightly. Have you
ever noticed how miserable
people take themselves so
seriously? Lighten up, put a
smile on your face, a spring in
your step and have a good laugh
at yourself. How attached are
you to your point of view and
your possessions. How important
is it for you to be ‘right’.
My observation of life is that
the more attached you are, the
less likely you are to be able
to laugh at yourself. As Buddha
said, "all misery is due to
attachment." If you suspect
that you might be taking life
too seriously, go to your
bathroom, take off all your
clothes, place a brown paper bag
over your head and through the
two eye holes have a close look
at who you really are. If you
don’t burst out laughing,
there is little hope of you
enjoying life.
-
Fit
and healthy.
It is important to remember that
health and fitness are not the
same thing. We have all heard of
athletes who, having finished
their event, have had a heart
attack and died. We also know of
people who eat healthy meals,
yet puff and pant when climbing
a flight of stairs. Health is a
function of nutrition. Fitness
is a function of exercise.
Combining the two is the key to
being fit and healthy. Eating
natural unprocessed foods and a
least two litres of water a day,
is the quickest way to
nutritional health. Exercising
for 30 minutes at least three
times a week is the minimum
amount of exercise to attain a
modicum of fitness. And for all
you smokers, the best time to
quit is NOW!
-
Interdependent
teamplayers.
Successful leaders know that
they can’t do everything on
their own. However it is
important to note that there is
a major difference between
independence, interdependence
and dependence. Independent is
about doing it on your own. If
this is your preferred operating
style, good luck. You’ll need
it. Interdependence is about
collaborating with others to
achieving a mutually rewarding
outcome. Dependence is about
co-dependence, the having to
rely one’s attachment to
others to fulfill your desires.
Co-dependence is a sickness that
sadly pervades the lives of
many.
-
Supportive
of others. Zig
Ziglar perhaps sums it up best
when he says ‘the way to get
everything you want is help
enough people get what they
want." A true win/win
outcome. Great leaders are
always very supportive of
others. They realise that the
best systems, procedures, ideas
and equipment all amount to
naught if you don’t have the
best people. Ensuring you have
the best people only comes
through supporting people to be
their very best. Numerous
research studies all reveal that
the number one motivator of
people is ‘appreciation’.
Support and appreciate your
people and you’ll be amazed at
what happens.
-
Self-reliant.
The opposite of co-dependency is
self-reliance. Yes, it’s great
to be able work in harmony with
others, but we all must realise
that the buck stops with us. How
reliant can you be on you? It is
sad to observe how quickly some
people fall to pieces when their
world is upset in some way. The
loss of a life partner is of
course shattering. But what’s
more devastating is the one left
unable to cook a meal or iron a
shirt, change a tyre or mow a
lawn, balance a chequebook or
pay the bills. It’s time to
realise that you are the
President of your life.
-
Reliable.
Similar to trust, can you be
relied upon? Do your actions
match your words? In times of
crisis will you ‘be there’
for others? When push comes to
shove, can you be counted on?
Great teams happen when all
players on the team know that
everyone else on the team puts
the team ahead of the
individual.
-
Responsible.
One
of the hardest life principles
to convince people of is that
they are responsible for what
happens in their lives. They may
not always be responsible for
events such as economic
downturns and natural disasters,
but they are certainly
responsible for how they react
to those events. The Chinese
have a symbol for crisis that is
exactly the same as their symbol
for opportunity. Whether it is
one or the other depends solely
on your point of view. As the
viewer, it is your choice as to
what you choose to see. It is
not what happens to you that’s
important, it’s what you do
about.
-
Generous.
Great leaders are generous to a
fault. They fully understand the
previously mentioned Law of
Reciprocity. That whatever you
give out is returned many times
over. The strategy is really
quite simple. If you want more
of something in your life, give
that what you want away. Wealthy
people have always known that
‘tithing’, giving away ten
per cent of what they earn, is a
sure fire way of ensuring that
money is always flowing into
their lives. Love is the same.
The most loved people are the
ones who love others the most.
-
Sense
of community. At
the end of the day, we are all
members of the one human race
living together on one planet
sharing one future. As such
everything that we do is either
adding or subtracting something
from our community. A piece of
rubbish on the footpath is not
somebody else’s rubbish, it is
our rubbish. If we don’t stop
and pick it up and place it in
the bin, then who will. What
ever is happening in your
community right now, either good
or bad, you are in some way
responsible. If you wish things
to be different, what are you
going to do about it? As
Margaret Mead said, "never
doubt that a small group of
thoughtful citizens can change
the world – indeed, it’s the
only thing that ever has."
-
Humble.
The humility of great leaders
never ceases to amaze me.
Mahatma Gandhi, Nelson Mandella,
Mother Theresa, to name but a
few, epitomise the essence of
selfless ‘egolessness’
working for the good of all.
Whereas the ‘tyrant’ leaders
throughout history have all been
selfish ‘egomaniacs’ hell
bent on exploiting the masses to
fulfill their own personal
desires.
-
Assertive.
Not
to be confused with being
aggressive, it is important to
stand up for what you believe
in. To assert you authority in
situations where you run the
risk of others trampling all
over you. Assertiveness does not
have to be displayed in an
aggressive manner. Often, the
most assertive people appear
quite meek and mild, yet when
challenged; they rise up and
demonstrate the power of their
convictions. Assertiveness
starts and ends with a strong
belief in self.
-
Courageous.
The root of the word courage is
‘coeur’; the French word for
heart. Courage cannot exist in
the absence of fear. There are
times in life when you will be
challenged or choose to take on
new challenges that put the fear
of God into you. It’s times
like these that you need to feel
the fear and do it anyway. It’s
about tapping into your own ‘heart
power’.
-
Happy.
Happiness is a choice. Each
morning when you rise, you have
the choice to be miserable or to
be happy. Why some people choose
the former is one of life’s
great mysteries. Happiness
is also contagious. Why not go
out and see how many people you
can infect today. Make someone’s
day by offering a sincere
compliment. Tell them how much
you appreciate them. Just as a
journey of a thousand miles
starts with a single step,
creating a happy planet can
start with a single smile. It
might just be your smile that
starts a happiness revolution.
*
* * * *
Graham
Harvey is a Professional
Speaker, Vision Coach and
Marketing Futurist based in
Perth, Western Australia. He is
the author of the book "Seducing the Vigilante
Customer - winning strategies to guarantee the
return of happy customers and healthy profits.
Full details of his areas of
service and testimonials from
delighted clients are available
at www.grahamharvey.com.au
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